Country Manager /Managing Director – UK & Ireland December 2019 – Present
Responsible for launching, developing and managing products and services in the UK & ROI market. Managing seven direct reports in sales, marketing, customer success & accounting sitting in London and Dublin. Initiating sales meetings and negotiation efforts with independent and household brands.

Key Accomplishments:
• Developed a new product for the entire group by working extensively over 6 months together with suppliers, developers, project managers and end clients to build a commercially viable and scalable product. Adding 150 new acceptance points within 30 days of go-live.
• Led digital transformation within my own entities and the wider group by enabling the group to access and interpret data better.
• Increased productivity and knowledge by building confident team, retaining, and retraining where possible and hiring and mentoring new talent.
• Responsible for budgeting and cashflow forecasts working together with internal accountant and group controlling.
• Full P&L responsibility for 2 entities over 2 territories, managing through changes with Brexit and the pandemic.
• Maintained excellent working relationships with the board and senior management by managing up and aligning goals and expectations.
• Built high performing teams that were able to adapt to organisational transformation and world events.
• Worked with retailers such as M&S, Tesco, Morrisons and global suppliers like AWIN, Fidel, WeGift, Merit.

Tasked with making the organization run at maximum efficiency and productivity. Retained to maintain corporate stability and to deliver interim cover prior to appointment of Managing Director and Financial Controller. Strong in Operational strategies, working closely with senior management to meet company objectives.
Key Accomplishments:
• Augmented eVoucher sales by 100% in six-months through understanding which brands and denominations would lead to sustainable growth.
• Inherited demotivated and underperforming customer service team; applied excellent leadership skills and cultivated a first-class team which resulted in team advancing from a C to A+ score within six-months. In 2022 my countries are still amongst the top performers.
• Accelerated business growth and profitability by identifying and capitalising on opportunities within areas the group traditionally didn’t engage with.
• Reviewed and improved B2B onboarding by removing friction and improving communication.