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Nick Lygo-Baker

Buckinghamshire

Learn more about Nick Contact Nick

Nick Lygo-Baker

Buckinghamshire

Learn more about Nick Contact Nick

About Nick

A people-focused, strategic problem-solver with strong commercial and research acumen. Nick’s experiences have equipped him with the skills required to advise organisations on how to achieve best-in-market relationships with employees and customers. Passionate about attracting and retaining the best talent through creating cultures that enable individuals to develop and realise their full potential. Deeply experienced at optimising organisational performance by putting customers at the heart of the organisation, engaging in organisational design to ensure employees consistently provide market leading customer experiences. Pivots expertly between commercial and technical priorities having run multi-national teams for Global Customer Research and Retail/Hospitality Businesses providing both the strategy and measurement services.

Open to Non-Executive Director opportunities, Nick would be enthused by opportunities with SMEs and large multinational companies looking to drive significant growth. Such companies would benefit from his expertise in Customer Experience and Market Research (customer employee, voice of customer, mystery shopping, Shopper (CPG and FMCG)) across physical and online retail, financial services, hospitality and the public sector, both physical and online e-commerce, Financial Services including high street retail banking and the regulatory body. Hotels Restaurants and Events venues (HORECA), Royal Mail, Fleet services and public sector with Highways England and the FSCS.


Sectors

+ Business Services Digital Financial Services FMCG / Retail Franchise Opportunities Hospitality / Events Management Consulting Marketing Not for Profit / Charity Professional Services Technology